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Privacy Policy

1. Who is responsible for the processing of your data?

The person responsible for processing your data is JC APOTECARI, S.L

2. What do we use your data for?

We can use the data you provide us to collect browsing data on our website, manage your registration as a user, manage your order, provide you with customer service as well as, if you wish, send you our newsletters.

3. What allows us to process your data?

The legitimacy to process your data is that you have given us your consent. However, sometimes it can also be based on our legitimate interest or the maintenance of the contractual relationship.

4. Who do we give your data to?

We never give your data to third parties. However, due to the nature of the services provided to us by some providers, some providers may require access to data on a temporary basis.

5. What are your rights?

Access, rectify and delete the data, as well as other rights, as explained in the additional information.

6. Additional information

You can consult all the information on the processing of your personal data in the subsequent sections.

Privacy & Cookie Policy

1. Who is responsible for the processing of your data?

  • Identity: JC APOTECARI, S.L.
  • Postal address: Major de Sarriá, 96, 08017, Barcelona
  • Telephone: 93 205 87 34
  • Email: shop@jcapotecari.com

2. For what purpose do we process your personal data?

At jcApotecari we process the information provided by visitors to our website for the following purposes:

Purpose

Collect data about the use of our website

Explanation

This allows us to know, for example, which products arouse the most interest among visitors to our website. The browsing information is anonymized, not being able to know the use of a particular user.

Purpose

Manage registered users

Explanation

If you decide to register as a user of the website, we will use your data to manage your user account, so that you can benefit from the services offered by the website, such as writing product reviews or comments, accessing your history of purchases or remind you of your shipping information so that you do not have to fill them in again with each order.

Purpose

Manage your order and the contractual relationship

Explanation

When you make a purchase, both through the website and by phone, we will use your data to manage the order and send it to you.

Purpose

Provide you with customer service

Explanation

If you contact us to ask us about the products or services offered by jcApotecari, we will only process the minimum and essential information to try to resolve your request. In the same way, we may also process your data to manage product returns or the guarantee or answer questions that you may send us in relation to your order.

Purpose

Send you our newsletters

Explanation

If you have given us your consent, we can send you the periodic newsletters prepared by jcApotecari to the email address that you have provided us. In this way we will keep you informed about new products, raffles, promotions or other information that we understand may be of interest to you. On the other hand, we remind you that you can unsubscribe at any time through the instructions that we provide in each communication.

Purpose

Custom samples

Explanation

If you are registered as a user, we can ask you for additional information about your preferences or tastes, in order to be able to personalize the samples of products that may interest you.

3. What allows us to process your data?

Purpose

Collect data about the use of our website

Legitimation

In order to collect data on the use of our website, the legal basis for the processing of your data is JC Apotecari's legitimate interest in knowing the use of the website and thus improving its performance.

Purpose

Manage registered users

Legitimation

If you decide to register as a user of the website, we will use your data to manage your user account, so that you can benefit from the services offered by the website, such as writing product reviews or comments, accessing your history of purchases or remind you of your shipping information so that you do not have to fill them in again with each order.

Purpose

Manage your order and the contractual relationship

Explanation

To manage your order and the contractual relationship you have with JC Apotecari, the basis for processing your data is that we need it to manage the order that links us to you.

Purpose

Provide customer service

Legitimation

To provide services related to customer service, the legal basis for processing your data is the legitimate interest to meet your request. On the other hand, we can also process your data because a law empowers us to do so, for example, when it comes to addressing your rights as a consumer.

Purpose

Send our newsletters

Legitimation

For the sending of newsletters, the legal basis for the processing of your data is the consent you have given us, accepting the receipt of our newsletters.

Purpose

Send custom samples

Legitimation

For the sending of personalized samples, the legal basis for the processing of your data is the consent that you have given us at the time of completing the data forms with additional information.

4. How long will we keep your data?

Purpose

Collect data about the use of our website

Conservation period

We will keep the browsing data for the minimum time necessary to improve your experience as a user, and always in an anonymous manner.

Purpose

Manage registered users

Conservation period

We will keep the data of your registered user account until you decide to unsubscribe as a registered user.

Purpose

Manage your order and the contractual relationship

Conservation period

We will keep the necessary data to manage your order and the contractual relationship for as long as it is necessary to deliver your order and attend to your rights as a consumer.

Purpose

Provide you with customer service

Conservation period

We will keep your data until we have responded to your request.

Purpose

Send you our newsletters

Conservation period

We will keep your data until you decide to unsubscribe from our newsletters.

Purpose

Custom samples

Conservation period

We will keep your data with your preferences to receive personalized samples until you decide that you want to stop receiving them or, failing that, until you unsubscribe as a registered user.

5. Who will we give your data to?

jcApotecari will not transfer your data to third parties in any case without first informing you properly and requesting your consent for this purpose.

6. What rights do you have in relation to your personal data?

First of all, we inform you that in the registered user area, you can modify or delete the data you want, unless this information is essential for the purpose that justifies its treatment. For example, you will not be able to delete the name, surname or address from your user account, since then we would not be able to send you your order.

In any case, you can always exercise your rights of access, rectification, deletion, limitation, opposition to the treatment or portability of the data, by sending an email to contacte@jcapotecari.com, where we will attend to your request as a priority.

Finally, if you consider that your rights are not adequately addressed, you have the right to request the protection of the Catalan Agency for the Protection of Dades or the Spanish Agency for Data Protection.

Cookies Information

1. What is a cookie?

A Cookie is a small text file that a website places on your PC, phone or any other device, with information about your browsing on that site. Cookies are necessary to facilitate navigation and make it more user-friendly, and they do not harm your computer. Although the general term "Cookie" is used in this policy, since it is the main information storage method used by this website, the "Local Storage" space of the browser is also used for the same purposes as Cookies. . In this sense, all the information included in this section is equally applicable to this “Local Storage”.

2. What are Cookies used for on this website?

Cookies are an essential part of how our website works. The main objective of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) during browsing and on future visits. The information collected in Cookies also allows us to improve the website by estimating numbers and patterns of use, adapting the website to the individual interests of users, speeding up searches, etc. Sometimes, if we have obtained your prior informed consent, we may use Cookies, tags or other similar devices to obtain information that allows us to show you from our website, those of third parties, or any other means or advertising based on the analysis of your browsing habits. navigation.

3. Who uses the information stored in Cookies?

The information stored in the Cookies of our website is used exclusively by us, with the exception of those identified below as "Third Party Cookies", which are used and managed by external entities to provide us with services requested by us to improve our services and the user experience when browsing our website.

4. How can I prevent the use of Cookies on this website?

If you prefer to avoid the use of Cookies on this page, taking into account the above limitations, you must, firstly, disable the use of Cookies in your browser and, secondly, delete the Cookies stored in your browser associated with this website. This possibility of avoiding the use of Cookies can be carried out by you at any time.

5. How do I disable and eliminate the use of Cookies?

You can restrict, block or delete Cookies on this website at any time by modifying your browser settings in accordance with the guidelines below. Although the parameterization of each browser is different, it is common for Cookies to be configured in the "Preferences" or "Tools" menu. For more details on the configuration of Cookies in your browser, consult the "Help" menu of the same.

6. What specific Cookies does this website use and for what purposes?

Below is a table with the Cookies, tags or other similar devices used by this website, together with information on the name of the cookie, function, ownership and duration of each of them.

  • Cookie: 1P_jar (Google)
  • Function: These cookies allow us to count visits and traffic sources, so that we can measure and improve the performance of our site. They help us learn which pages are the most popular and least popular and how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
  • Conservation period: 1 month
  • Cookie: ANID (Google)
  • Function: Contains a unique ID that Google uses to remember your preferences and other information, such as your preferred language (for example, English), how many search results you want to be displayed per page (for example, 10 or 20), and whether you want or not have the Google SafeSearch filter activated.
  • Conservation period: 1 year
  • Cookie: CONSENT (Google)
  • Function: They allow you to customize how ads are seen outside of Google or store information such as the preferred language when displaying search results
  • Conservation period: 18 years
  • Cookie: DV (Google)
  • Function: It is used by Google to provide services and extract anonymous information about browsing.
  • Conservation period: 1 day
  • Cookie: SEARCH_SAMESITE (Google)
  • Function: The objective is to mitigate the risk of cross-origin information leakage. It also provides some protection against cross-site request forgery attacks.
  • Conservation period: 6 months
  • Cookie: SIDCC (Google)
  • Function: To provide services and extract anonymous information about browsing.
  • Conservation period: 1 year
  • Cookie: NID, HSID, APISID, SID, SSID, SAPISID (Google)
  • Function: When you create or log in to a Google account, the NID, HSID, APISID, SID, SSID, SAPISID cookies are stored on your computer in order to remain connected to your Google account when visiting its services again.
  • Conservation period: 2 years
  • Cookie: OGPC (Google)
  • Function: This cookie is used by Google to provide services and extract anonymous information about browsing.
  • Conservation period: 25 days
  • Cookie: OTZ (Google)
  • Function: They allow you to optimize and personalize the ads displayed when browsing. It is used to analyze traffic patterns to the web, duration of the browser session. It is related to the personalized advertising system of Google Adwords.
  • Conservation period: 1 month
  • Cookie: PHPSESSID (PrestaShop)
  • Function: Its purpose is to establish the status of user sessions.
  • Conservation period: At the end of the session
  • Cookie: (__utma, __utmb, __utmc, __utmd, __utmv, __utmz, _ga...) (Google)
  • Function: They allow monitoring of the website through the Google Analytics tool, which is a service provided by Google to obtain information on user access to websites.
  • Conservation period: 2 years