Privacy Policy
Our commitment to your personal data in 6 points
1. Who is responsible for processing your data?
The person responsible for processing your data is JC APOTECARI, SL
2. What do we use your data for?
We may use the data you provide to collect browsing data on our website, manage your user registration, process your order, provide customer service, and, if you wish, send you our newsletters.
3. What allows us to process your data?
The legal basis for processing your data is your consent. However, it may also sometimes be based on our legitimate interest or the maintenance of a contractual relationship.
4. Who do we share your data with?
We never share your data with third parties. However, due to the nature of the services some providers provide to us, some providers may require temporary access to your data.
5. What are your rights?
Access, rectify, and delete data, as well as other rights, as explained in the additional information.
6. Additional information
You can find all the information about the processing of your personal data in the following sections.
Privacy and Cookies Policy
1. Who is responsible for processing your data?
Identity: JC APOTECARI, SL
Postal address: Major de Sarriá, 96, 08017, Barcelona
Telephone: 93 205 87 34
Email: shop@jcapotecari.com
2. For what purpose do we process your personal data?
At jcApotecari, we process the information provided by visitors to our website for the following purposes:
Purpose
Collect data about the use of our website
Explanation
This allows us to understand, for example, which products generate the most interest among our website visitors. Browsing information is anonymized, so we cannot identify a specific user's usage.
Purpose
Manage registered users
Explanation
If you decide to register as a user of the website, we will use your data to manage your user account. This will allow you to benefit from the services offered by the website, such as writing product reviews or comments, accessing your purchase history, or reminding you of your shipping information so you don't have to enter it again for each order.
Purpose
Manage your order and the contractual relationship
Explanation
When you make a purchase, whether through the website or by phone, we will use your information to process the order and deliver it to you.
Purpose
Provide you with customer service
Explanation
If you contact us to inquire about the products or services offered by jcApotecari, we will only process the minimum information necessary to resolve your request. We may also process your data to manage product returns or warranty returns, or to answer any questions you may have regarding your order.
Purpose
Send you our newsletters
Explanation
If you have given us your consent, we may send you periodic newsletters prepared by jcApotecari to the email address you provided. This way, we will keep you informed about new products, sweepstakes, promotions, or other information that we believe may be of interest to you. We also remind you that you can unsubscribe at any time using the instructions provided in each communication.
Purpose
Custom samples
Explanation
If you are a registered user, we may ask you for additional information about your preferences or tastes so we can customize product samples that may interest you.
3. What allows us to process your data?
Purpose
Collect data about the use of our website
Legitimation
To collect data about your use of our website, the legal basis for processing your data is JC Apotecari's legitimate interest in understanding website usage and improving its performance.
Purpose
Manage registered users
Legitimation
If you decide to register as a user of the website, we will use your data to manage your user account. This will allow you to benefit from the services offered by the website, such as writing product reviews or comments, accessing your purchase history, or reminding you of your shipping information so you don't have to enter it again for each order.
Purpose
Manage your order and the contractual relationship
Explanation
To manage your order and the contractual relationship you have with JC Apotecari, we process your data based on the fact that we need it to process the order that binds us to you.
Purpose
Provide you with customer service
Legitimation
To provide you with customer service-related services, the legal basis for processing your data is our legitimate interest in fulfilling your request. We may also process your data because a law authorizes us to do so, for example, when fulfilling your rights as a consumer.
Purpose
Send you our newsletters
Legitimation
For the purpose of sending newsletters, the legal basis for processing your data is the consent you have given us, agreeing to receive our newsletters.
Purpose
Send you personalized samples
Legitimation
For the sending of personalized samples, the legal basis for processing your data is the consent you gave us when completing the data forms with additional information.
4. How long will we retain your data?
Purpose
Collect data about the use of our website
Storage period
We will retain browsing data for the minimum amount of time necessary to improve your user experience, and always in an anonymous form.
Purpose
Manage registered users
Storage period
We will retain your registered user account data until you decide to unsubscribe from your registered user account.
Purpose
Manage your order and the contractual relationship
Storage period
We will retain the data necessary to manage your order and the contractual relationship for as long as necessary to deliver your order and fulfill your consumer rights.
Purpose
Provide you with customer service
Storage period
We will retain your data until we have responded to your request.
Purpose
Send you our newsletters
Storage period
We will retain your data until you unsubscribe from our newsletters.
Purpose
Custom samples
Storage period
We will retain your information and your preferences for receiving personalized samples until you decide to stop receiving them or, failing that, until you unsubscribe as a registered user.
5. Who will we share your data with?
jcApotecari will never share your data with third parties without first informing you and requesting your consent.
6. What rights do you have regarding your personal data?
First of all, we inform you that in the registered user area, you can modify or delete any data you wish, unless this information is essential for the purpose justifying its processing. For example, you cannot delete your first name, last name, or address from your user account, as this will prevent us from delivering your order.
In any case, you can always exercise your rights of access, rectification, deletion, limitation, opposition to the processing or portability of data by sending an email to contacte@jcapotecari.com , where we will attend to your request as a priority.
Finally, if you believe your rights are not being adequately respected, you have the right to request protection from the Catalan Data Protection Agency or the Spanish Data Protection Agency.
information about cookies
1. What is a cookie?
A cookie is a small text file that a website places on your computer, phone, or any other device, containing information about your browsing experience. Cookies are necessary to facilitate and make browsing more user-friendly, and they do not harm your computer. While this policy uses the general term "cookie" as it is the primary method of storing information used by this website, the browser's "local storage" space is also used for the same purposes as cookies. Therefore, all information included in this section also applies to "local storage."
2. What are Cookies used for on this website?
Cookies are an essential part of how our website works. The main purpose of our cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) during browsing and on future visits. The information collected in cookies also allows us to improve the website by estimating usage numbers and patterns, tailoring the website to individual user interests, speeding up searches, etc. Occasionally, if we have obtained your prior informed consent, we may use cookies, tags, or other similar devices to obtain information that allows us to show you ads from our website, third-party websites, or any other media based on the analysis of your browsing habits.
3. Who uses the information stored in Cookies?
The information stored in the Cookies on our website is used exclusively by us, with the exception of those identified below as "Third-Party Cookies," which are used and managed by external entities to provide us with services requested by us and to improve our services and the user experience when browsing our website.
4. How can I avoid the use of cookies on this website?
If you prefer to avoid the use of cookies on this website, taking into account the limitations mentioned above, you must first disable the use of cookies in your browser and, second, delete the cookies stored in your browser associated with this website. You can opt out of this option at any time.
5. How do I disable and delete the use of Cookies?
To restrict, block, or delete cookies from this website, you can do so at any time by modifying your browser settings according to the guidelines below. While each browser's settings vary, cookie settings are typically configured in the "Preferences" or "Tools" menu. For more details on cookie settings in your browser, please consult your browser's "Help" menu.
6. What specific cookies does this website use and for what purposes?
Below is a table showing the cookies, tags, or other similar devices used by this website, along with information about the cookie name, function, ownership, and duration of each cookie.